Numeric Training
Could be luck (or not), our Call Center would be having a training on the systems being used by the other bank's Call Center. Since they do not use an integrated system, it would be a training of sorts of the different systems by the other bank. A good excuse to learn these systems as we don't seem to be able to get information about their systems from our counterpart.What I've learned? It's not true that they do not perform batch on their CASA system, which they made me (us?) believe.
During lunch break, searched for a numeric keypad which I need during my "watch" of the election canvassing in our city.
Was able to catch the anticipated Mass at Glorietta (the training is from 8AM to 6PM) and had dinner at A Veneto Pizzeria Ristorante.
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